Cookie & Data Usage Policy

Understanding how TieUpChain collects and uses data to enhance your financial planning experience

Last Updated: January 15, 2025

How We Use Tracking Technologies

When you visit tieupchain.com, we collect certain information through various tracking methods. This helps us understand how people use our economic planning resources and improve the experience for everyone who's trying to make better financial decisions.

Think of it like this — when you walk into a physical office, we might notice which brochures you pick up or which services interest you most. Online tracking works similarly, but with much more detail about your browsing patterns and preferences.

What Information We Gather

We track several types of data when you browse our site. Your IP address tells us roughly where you're located (helpful for understanding our Thailand market reach). Browser information helps us ensure our financial calculators work properly on your device. Page views show us which economic planning topics interest visitors most.

We also monitor how long people spend reading different sections. If someone spends twenty minutes on our retirement planning guide, that tells us it's valuable content worth expanding. If they bounce quickly from our investment strategy pages, maybe we need to explain concepts more clearly.

Types of Tracking We Use

Essential Tracking

These keep the website functioning properly. Without them, our financial planning tools wouldn't remember your inputs, and you'd have to start over every time you navigate to a new page. Security features also depend on essential tracking.

Performance Analytics

We measure site speed, error rates, and which features get used most. This helps us identify when our budget calculators are loading slowly or if certain planning worksheets aren't working on mobile devices.

User Behavior Analysis

Understanding visitor patterns helps us create better educational content. We see which financial topics generate the most interest and where people get stuck in our planning processes.

Marketing Optimization

These help us show relevant information to people interested in economic planning services. We might display different content to someone researching business loans versus personal investment strategies.

Essential Cookies We Cannot Disable

Some tracking is absolutely necessary for basic website function. These essential cookies cannot be turned off because they enable core features:

Session management for our financial planning tools
Security protection against fraudulent activity
Language and regional settings for Thailand market
Form data preservation during multi-step processes
Login authentication for registered users
Shopping cart functionality for our educational materials

How Tracking Enhances Your Experience

Here's a practical example of how data collection benefits you. Let's say you visit our site three times looking at retirement planning information. Our tracking notices this pattern and might suggest related content about investment strategies or tax-advantaged savings accounts.

We also use tracking to personalize the educational experience. Someone just starting their career gets different content recommendations than someone approaching retirement. The system learns from aggregate behavior patterns to make these helpful suggestions.

Performance Improvements

Analytics help us identify technical problems before they affect many users. If our debt payoff calculator starts crashing on certain devices, we spot the issue quickly and fix it. We also use performance data to optimize loading times for our resource-heavy planning tools.

Error tracking shows us exactly where people encounter problems. Maybe our loan comparison tool confuses users at step three, or our investment risk assessment has unclear wording. This feedback drives continuous improvements to our educational resources.

How Long We Keep Your Data

Different types of information have different retention periods based on their purpose and legal requirements. We don't keep data indefinitely — there are practical and privacy reasons for regular cleanup.

Session Data

Deleted when you close your browser or after 30 minutes of inactivity

Analytics Information

Aggregated data kept for 26 months, individual tracking for 14 months

Marketing Preferences

Stored for 24 months or until you change your settings

Error Logs

Technical issues tracked for 12 months for debugging purposes

User Account Data

Kept while account is active, deleted 90 days after account closure

Contact Information

Business contacts maintained for 3 years, newsletter lists for 2 years

Managing Cookies Through Your Browser

Every major browser gives you control over cookie settings. You can block all cookies, allow only certain types, or delete existing ones. Keep in mind that blocking cookies might break some functionality on our financial planning tools.

Most browsers also offer "incognito" or "private" modes that don't save tracking data. This is useful if you're researching sensitive financial topics or using a shared computer to access our planning resources.

Chrome

Settings → Privacy and Security → Cookies and Other Site Data

Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Site Permissions → Cookies and Site Data

Third-Party Tracking Services

We work with several external companies that help us understand website performance and user behavior. Google Analytics tracks visitor patterns, while other services monitor site speed and error rates. These companies have their own privacy policies governing how they handle data.

Some marketing tools track visitors across multiple websites to build interest profiles. If you've been researching investment advice on various sites, you might see our educational content promoted elsewhere. You can opt out of this cross-site tracking through your browser settings or industry opt-out tools.

Data Sharing Practices

We don't sell personal information to other companies. However, we do share aggregate, anonymized data with our Thailand market research partners to better understand economic planning needs in Southeast Asia. Individual behavior patterns are never shared outside our organization.

Technical service providers like our hosting company and analytics platform have access to data necessary for their services. These companies are contractually required to protect your information and cannot use it for their own purposes.